Frequently Asked Questions
Your Queries, Answered

Welcome to Kualited's Frequently Asked Questions (FAQs) page. Here, we've compiled answers to some of the most common questions our customers have. If you don't find the information you need, feel free to reach out to our customer support team for personalized assistance.
Placing an order with Kualited is simple! Browse our collection, select the items you love, choose your size, and add them to your cart. When you're ready, proceed to checkout, where you'll provide your shipping information and payment details. Once your order is confirmed, you'll receive an email confirmation with your order details.
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Rest assured that your payment information is encrypted and protected during the transaction process.
Shipping time is 6-8 days to deliver at your doorsetp and shipping charges is free on all orders.
Our return policy allows for returns within 30 days from the date of delivery. Items must be in their original condition with tags attached for eligibility. You can find more details in our Return Policy section.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please check our Shipping Policy for a list of countries we ship to and more information.
Our customer support team is here to assist you. You can reach out to us via email at [insert email address] or through our Contact Us page. We aim to respond to your inquiries promptly and provide the help you need.
Yes, we offer wholesale and bulk order options. If you're interested in purchasing Kualited products in larger quantities, please contact our wholesale team at [insert email address] for more information and pricing details.
Proper care is essential to maintain the longevity of your leather products. We recommend checking the care instructions provided with each item and following our Leather Care Guide, available on our website, for detailed information on leather care and maintenance.